This is a qualitative research that used semi-structured interviews, conducted with thirty Bolivians seeking healthcare services and with 49 healthcare professionals who treat them in the Basic Health Unit of Bom Retiro, a neighborhood located in São Paulo, Brazil. These interviews were analyzed according to five thematic categories, using the content analysis method. The results showed that access guarantee is not enough for the immigrant population to actually receive health care. Political actors and social subjects must be involved, organized, and prepared for this service to actually take place.
Access in: https://doi.org/10.1590/interface.200477
Keywords: Migration and health, Primary Health Care, Bolivian migration
